FAQ

Q1: What is the iCt10M/CG250A-Pro-K industrial camera?
A: The iCt10M/CG250A-Pro-K is a 25MP global shutter industrial camera designed for high-precision machine vision, inspection, and automation applications.

Q2: What resolution does the iCt10M/CG250A-Pro-K provide?
A: The camera delivers 5120 × 5120 resolution, providing detailed image capture for demanding industrial inspection tasks.

Q3: Which image sensor does this camera use?
A: It features the GMAX0505 global shutter sensor, providing high-resolution imaging with precise capture of moving objects.

Q4: Is the camera suitable for high-speed inspection?
A: Yes. Its global shutter sensor and ultra-short exposure capability help capture fast-moving objects with reduced motion blur, making it suitable for high-speed industrial automation.

Q5: What is Enhanced Binning used for?
A: Enhanced Binning provides multiple configuration options to optimize image acquisition according to different inspection requirements, helping balance resolution, sensitivity, and imaging performance.

Q6: What applications are suitable for the iCt10M/CG250A-Pro-K?
A: Typical applications include semiconductor inspection, PCB and electronics inspection, precision metrology, high-speed automation, scientific imaging, and advanced machine vision systems.

Purchase Note

🧾 International Shipping & Import Duties
All orders are shipped from our warehouse in China. Import duties, taxes, and customs fees may apply depending on your country's regulations and are the responsibility of the customer. If your shipment requires a Tax ID, VAT number, EORI number, or other customs information, please email it to info@rapixeltech.com after placing your order to help avoid customs clearance delays.

Additional Requirements for U.S. Customers
Due to U.S. import tariffs and customs requirements, please provide your company name and your FedEx, UPS, or DHL account number to info@rapixeltech.com after placing your order. This helps ensure smooth customs clearance and delivery.

💳 Payment Processing Fees
Payment processing fees are non-refundable. If an order is refunded, a processing fee of 2.5%–6% (depending on your payment method) will be deducted. These fees are charged by Shopify Payment, not by Rapixel Tech.

✅ Made-to-Order Products
Most of our products are made to order or prepared specifically for your purchase. Please confirm your requirements before placing your order. If you have any questions, feel free to contact info@rapixeltech.com before purchasing.

Exchange & Return Policy

● Please kindly be informed that we do not accept returns or exchanges for any reason other than product defects or quality issues. 

● Before placing the order, all customers need to take the responsibility to confirm that the selected product is suitable for your needs and meets your intended application, and we are not responsible for any customer's application. Accordingly please note the following return or exchange requirements will be rejected.
>Misunderstanding or incorrect product selection
>Mismatch for intended use
> Other reasons for personal dissatisfaction

● We are confident to ensure that all our products could reach 100% qualified in QC and QA when they are ready for shipping. But in case any product you receive is damaged, defective or does not match the description provided, you always have the objection period of 3 working days from the receiving date, among when you could submit all your queries or any other comments.

We appreciate your understanding and cooperation in supporting our return and exchange policy. Thank you for shopping, and we look forward to serving you any time.