Shipping Policy

Shipping Origin & Time
All orders ship from our China warehouse.

• In-stock items: 3–5 business days
• Made-to-order items: 10–15 business days (varies by product)

Shipping Methods
We use DHL, UPS, FedEx, and other trusted carriers.

Shipping Costs & Customs
Shipping costs calculated at checkout. Orders do not include customs duties or import taxes, which are the buyer’s responsibility.

Tracking
A tracking number will be emailed once your order ships.

Delays
Delivery may be affected by customs, holidays, weather, or carrier delays. We are not responsible for such delays.

Returns & Exchanges

• Only accepted for verified quality issues
• Non-quality-related returns or exchanges after shipment are not accepted
• Report quality issues within 7 days of delivery with photos or videos