FAQ

1. What is the Rapixel Mars25MG?

The Mars25MG is a high-resolution industrial machine vision camera equipped with a 1.1" GMAX0505 sensor and 25MP image resolution.

2. What resolution does the Mars25MG provide?

The Mars25MG delivers 25MP ultra-high-resolution images for detailed machine vision inspection.

3. What sensor is used in the Mars25MG?

The camera uses a 1.1" GMAX0505 image sensor.

4. What interfaces does the Mars25MG support?

The Mars25MG supports both GigE and USB 3.0 interfaces for flexible system integration and high-speed image transmission.

5. Is the Mars25MG suitable for precision inspection?

Yes. Its 25MP resolution is designed for applications requiring detailed image capture and accurate visual inspection.

6. What applications is the Mars25MG suitable for?

The camera is suitable for precision defect detection, surface inspection, electronics inspection, dimensional inspection, and automated quality control.

Purchase Note

🧾 International Shipping & Import Duties
All orders are shipped from our warehouse in China. Import duties, taxes, and customs fees may apply depending on your country's regulations and are the responsibility of the customer. If your shipment requires a Tax ID, VAT number, EORI number, or other customs information, please email it to info@rapixeltech.com after placing your order to help avoid customs clearance delays.

Additional Requirements for U.S. Customers
Due to U.S. import tariffs and customs requirements, please provide your company name and your FedEx, UPS, or DHL account number to info@rapixeltech.com after placing your order. This helps ensure smooth customs clearance and delivery.

💳 Payment Processing Fees
Payment processing fees are non-refundable. If an order is refunded, a processing fee of 2.5%–6% (depending on your payment method) will be deducted. These fees are charged by Shopify Payment, not by Rapixel Tech.

✅ Made-to-Order Products
Most of our products are made to order or prepared specifically for your purchase. Please confirm your requirements before placing your order. If you have any questions, feel free to contact info@rapixeltech.com before purchasing.

Exchange & Return Policy

● Please kindly be informed that we do not accept returns or exchanges for any reason other than product defects or quality issues. 

● Before placing the order, all customers need to take the responsibility to confirm that the selected product is suitable for your needs and meets your intended application, and we are not responsible for any customer's application. Accordingly please note the following return or exchange requirements will be rejected.
>Misunderstanding or incorrect product selection
>Mismatch for intended use
> Other reasons for personal dissatisfaction

● We are confident to ensure that all our products could reach 100% qualified in QC and QA when they are ready for shipping. But in case any product you receive is damaged, defective or does not match the description provided, you always have the objection period of 3 working days from the receiving date, among when you could submit all your queries or any other comments.

We appreciate your understanding and cooperation in supporting our return and exchange policy. Thank you for shopping, and we look forward to serving you any time.