FAQ

Q1: What is the Mars8000S camera?
A: The Mars8000S is an 8MP industrial machine vision camera featuring a 2/3" Sony IMX546 sensor and high-speed image acquisition.

Q2: What sensor does the Mars8000S use?
A: It uses a 2/3" Sony IMX546 sensor, providing high-resolution imaging for industrial vision applications.

Q3: What resolution and frame rate does it provide?
A: The Mars8000S delivers 8MP resolution at up to 46fps.

Q4: What interfaces are available?
A: The camera provides both GigE and USB3.0 interfaces, offering flexible connectivity for different machine vision system architectures.

Q5: Is the Mars8000S suitable for PCB inspection?
A: Yes. Its 8MP high-resolution imaging makes it suitable for detailed PCB and electronics inspection tasks.

Q6: What applications is the Mars8000S suitable for?
A: Typical applications include defect detection, PCB inspection, dimensional measurement, automated quality control, and industrial machine vision.

Purchase Note

🧾 International Shipping & Import Duties
All orders are shipped from our warehouse in China. Import duties, taxes, and customs fees may apply depending on your country's regulations and are the responsibility of the customer. If your shipment requires a Tax ID, VAT number, EORI number, or other customs information, please email it to info@rapixeltech.com after placing your order to help avoid customs clearance delays.

Additional Requirements for U.S. Customers
Due to U.S. import tariffs and customs requirements, please provide your company name and your FedEx, UPS, or DHL account number to info@rapixeltech.com after placing your order. This helps ensure smooth customs clearance and delivery.

💳 Payment Processing Fees
Payment processing fees are non-refundable. If an order is refunded, a processing fee of 2.5%–6% (depending on your payment method) will be deducted. These fees are charged by Shopify Payment, not by Rapixel Tech.

✅ Made-to-Order Products
Most of our products are made to order or prepared specifically for your purchase. Please confirm your requirements before placing your order. If you have any questions, feel free to contact info@rapixeltech.com before purchasing.

Exchange & Return Policy

● Please kindly be informed that we do not accept returns or exchanges for any reason other than product defects or quality issues. 

● Before placing the order, all customers need to take the responsibility to confirm that the selected product is suitable for your needs and meets your intended application, and we are not responsible for any customer's application. Accordingly please note the following return or exchange requirements will be rejected.
>Misunderstanding or incorrect product selection
>Mismatch for intended use
> Other reasons for personal dissatisfaction

● We are confident to ensure that all our products could reach 100% qualified in QC and QA when they are ready for shipping. But in case any product you receive is damaged, defective or does not match the description provided, you always have the objection period of 3 working days from the receiving date, among when you could submit all your queries or any other comments.

We appreciate your understanding and cooperation in supporting our return and exchange policy. Thank you for shopping, and we look forward to serving you any time.