FAQ

Q: What is the VRA0305S?
A: The VRA0305S is an AI-powered industrial smart code reader designed for automated 1D, 2D, DPM, and Pharmacode reading.

Q: What resolution does the VRA0305S provide?
A: It provides 640 × 512 resolution with a frame rate of up to 60fps.

Q: How fast can the VRA0305S read codes?
A: The VRA0305S can read up to 45 codes per second, depending on the application and code conditions.

Q: What types of codes can it read?
A: It supports 1D, 2D, Data Matrix (DM), and Pharmacode.

Q: Can it read damaged or low-contrast codes?
A: Yes. Its deep learning-based recognition is designed for challenging codes, including damaged, low-contrast, and DPM codes.

Q: Does the VRA0305S have built-in lighting?
A: Yes. The reader is available with optional red + white or white illumination.

Q: Is the VRA0305S suitable for industrial environments?
A: Yes. Its IP65 protection helps protect the reader against dust and water exposure in industrial environments.

Q: How does the all-in-one design benefit integration?
A: The integrated imaging and illumination design reduces system space, simplifies installation, and helps streamline machine vision integration.

Q: Can the VRA0305S connect to automation systems?
A: Yes. Its rich I/O interfaces support integration with industrial automation and control systems.

Purchase Note

🧾 International Shipping & Import Duties
All orders are shipped from our warehouse in China. Import duties, taxes, and customs fees may apply depending on your country's regulations and are the responsibility of the customer. If your shipment requires a Tax ID, VAT number, EORI number, or other customs information, please email it to info@rapixeltech.com after placing your order to help avoid customs clearance delays.

Additional Requirements for U.S. Customers
Due to U.S. import tariffs and customs requirements, please provide your company name and your FedEx, UPS, or DHL account number to info@rapixeltech.com after placing your order. This helps ensure smooth customs clearance and delivery.

💳 Payment Processing Fees
Payment processing fees are non-refundable. If an order is refunded, a processing fee of 2.5%–6% (depending on your payment method) will be deducted. These fees are charged by Shopify Payment, not by Rapixel Tech.

✅ Made-to-Order Products
Most of our products are made to order or prepared specifically for your purchase. Please confirm your requirements before placing your order. If you have any questions, feel free to contact info@rapixeltech.com before purchasing.

Exchange & Return Policy

● Please kindly be informed that we do not accept returns or exchanges for any reason other than product defects or quality issues. 

● Before placing the order, all customers need to take the responsibility to confirm that the selected product is suitable for your needs and meets your intended application, and we are not responsible for any customer's application. Accordingly please note the following return or exchange requirements will be rejected.
>Misunderstanding or incorrect product selection
>Mismatch for intended use
> Other reasons for personal dissatisfaction

● We are confident to ensure that all our products could reach 100% qualified in QC and QA when they are ready for shipping. But in case any product you receive is damaged, defective or does not match the description provided, you always have the objection period of 3 working days from the receiving date, among when you could submit all your queries or any other comments.

We appreciate your understanding and cooperation in supporting our return and exchange policy. Thank you for shopping, and we look forward to serving you any time.