Q1: What is the Rapixel iLOX-A Series Smart Vision Camera?
A: The Rapixel iLOX-A Series is an AI-powered industrial smart camera designed for automated inspection, measurement, and code reading applications. It integrates image acquisition, AI processing, and industrial communication in one compact device.

Q2: What resolution and frame rate does the iLOX-A camera support?
A: The iLOX-A Series features a 1.6MP sensor with 1440×1080 resolution and supports 60FPS high-speed image acquisition for fast industrial inspection tasks.

Q3: Does the iLOX-A smart camera support AI processing?
A: Yes. The camera includes a built-in AI chip with multi-core processing capability, enabling efficient image analysis and smart vision applications without requiring additional computing hardware.

Q4: Is the iLOX-A camera suitable for industrial environments?
A: Yes. With an IP65-rated enclosure, the iLOX-A Series provides protection against dust and water, making it suitable for factory automation and industrial production environments.

Q5: What lenses and illumination options are available?
A: The iLOX-A Series supports 7mm and 16mm manual focus lenses with white or red illumination options. Diffuser and polarizer versions are also available for challenging lighting conditions.

Q6: What interfaces does the iLOX-A Smart Vision Camera support?
A: The camera provides Fast Ethernet connectivity and GPIO interfaces, enabling flexible integration with industrial control systems, production lines, and automation equipment.

🧾 International Shipping & Import Duties
All orders are shipped from our warehouse in China. Import duties, taxes, and customs fees may apply depending on your country's regulations and are the responsibility of the customer. If your shipment requires a Tax ID, VAT number, EORI number, or other customs information, please email it to info@rapixeltech.com after placing your order to help avoid customs clearance delays.

Additional Requirements for U.S. Customers
Due to U.S. import tariffs and customs requirements, please provide your company name and your FedEx, UPS, or DHL account number to info@rapixeltech.com after placing your order. This helps ensure smooth customs clearance and delivery.

💳 Payment Processing Fees
Payment processing fees are non-refundable. If an order is refunded, a processing fee of 2.5%–6% (depending on your payment method) will be deducted. These fees are charged by Shopify Payment, not by Rapixel Tech.

✅ Made-to-Order Products
Most of our products are made to order or prepared specifically for your purchase. Please confirm your requirements before placing your order. If you have any questions, feel free to contact info@rapixeltech.com before purchasing.

● Please kindly be informed that we do not accept returns or exchanges for any reason other than product defects or quality issues. 

● Before placing the order, all customers need to take the responsibility to confirm that the selected product is suitable for your needs and meets your intended application, and we are not responsible for any customer's application. Accordingly please note the following return or exchange requirements will be rejected.
>Misunderstanding or incorrect product selection
>Mismatch for intended use
> Other reasons for personal dissatisfaction

● We are confident to ensure that all our products could reach 100% qualified in QC and QA when they are ready for shipping. But in case any product you receive is damaged, defective or does not match the description provided, you always have the objection period of 3 working days from the receiving date, among when you could submit all your queries or any other comments.

We appreciate your understanding and cooperation in supporting our return and exchange policy. Thank you for shopping, and we look forward to serving you any time.